Communication in Care

Learning outcomes

• Learn about how effective and prominent non-verbal communication is
• Understand how to reduce the barriers to effective communication and learn what the barriers are
• Understand why good communication skills are so important in the workplace and what benefits they can bring

About this course

Ensuring effective communication is a fundamental component of providing high-quality care services.

As a care worker, you will need to be aware of a range of different ways communication can take place. Individuals communicate through a range of different methods and these can be either verbal or non-verbal.

Examples of types of communication are:

• Volume
• Tone
• Photos
• Body language
• Facial expressions

Our Communication in Care course teaches carers how to effectively communicate with patients and colleagues in a care setting. It looks at speaking with confidence and conviction, listening to difficult people, identifying your preferred listening style and much more.

The importance of Communication in Care

It’s important that you comply with the law and understand the positive impact this training course can have on your organization and employees.

Certificate

Download and print

Each of our courses ends with a multiple choice test to measure your knowledge of the material.

This Communication in Care course concludes with a 15 question multiple choice test with a printable certificate. In addition, brief in-course questionnaires guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.

What does my certificate include?

Your Communication in Care Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.

Why is this training important?

Compliance

It's important that you comply with the law and know the ways in which it affects you and the way you work.